Jenny Tudor Counselling Practice
Privacy Policy
Your privacy is very important to me, and you can be confident that your personal information will be kept safe and secure, and only used for the purpose for which it was given to me.
I adhere to current data protection legislation, including the General Data Protection Regulation (EU/2016/679) (the GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
This privacy notice tells you what I will do with your personal information from the initial point of contact through to after your therapy has ended, including:
- Why I can process your information, and what purpose I am processing it for
- Whether you have to provide it to me
- How long do I store it for
- Whether there are other recipients of your personal information and
- Your data protection rights.
I am happy to chat through any questions you might have about my data protection policy, and you can contact me via email: jennytudorcounselling@gmail.com
I am committed to ensuring that your privacy is protected. If I ask you to provide certain information that can be used to identify you when using my services, you can be assured that it will only be used in accordance with this privacy statement.
By visiting www.jennytudorcounselling.co.uk, you accept and consent to the practices described in this policy. By continuing to use my site, you agree to my use of cookies, as explained below.
For the purposes of the Data Protection Act 1998 (the Act) and the GDPR, the data controller is Jenny Tudor.
What is GDPR?
On May 25, 2018, the General Data Protection Regulation (GDPR) legislation came into effect. GDPR replaces the current data protection legislation, the Data Protection Act 1998. It is designed to give individuals control over personal information and simplify business regulation.
Information I may collect
You may provide me with information about yourself, such as your name, address, and phone number, by filling out forms on my site or by corresponding with me via phone, email, or other means. I may receive information about you from other sources, such as Google Analytics, or if you use any other services I provide, for example, commenting on an article, service or post.
About each of your visits to my site, I may automatically collect the following information:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from my site (including date and time); services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- Any personal information, such as name, postal address, telephone number, and email address, provided via the website will only be used to provide the requested service and will not be disclosed to any other third party without your prior permission. Or unless I am required to do so by law, such as terrorism, money laundering, drug trafficking, radicalisation or safeguarding concerns.
Google Analytics Cookies
I use a programme called Google Analytics, which uses cookies to help us determine how many people visit my site, which pages and sections are most popular, how long people spend in each area, and what information people are searching for. All this insight helps me to understand how I can improve my site.
You can find out more about Google Analytics here https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
If you don’t want me to use cookies in your web browser, you can remove them from your computer or change your browser settings so that it either blocks cookies altogether or asks you if you’d like to accept them from some websites. Some of the cookies on my site are essential for it to work correctly.
The Internet Advertising Bureau, an industry body, has established a website to provide information and guidance on cookies: http://www.youronlinechoices.com/uk/. Another source that provides information on how to delete and control cookies is http://www.aboutcookies.org/.
How I will use your information
I will use your information:
- To carry out my obligations arising from any contracts entered into between you and me, and to provide you with the knowledge and services that you request from me
- To notify you about changes to my service
- To administer my site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
- To improve my site to ensure thatthe content is presented most effectively for you and your computer
- To allow you to participate in interactive features of my service when you choose to do so
- As part of my efforts to keep my site safe and secure
- Internal record keeping
- To operate my business efficiently, including financial records
Links
The website may contain links to third-party sites over which I have no control. If you visit these sites, please ensure you are satisfied with their privacy policies and terms of use before providing any personal information. Additionally, if you are linked to my website from a third-party site, I cannot be responsible for that third-party site’s privacy policies and practices. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Where I store your data
The data I collect from you will be transferred to and stored at a destination within the European Economic Area (“EEA”).
Unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your data, I cannot guarantee the security of your data transmitted to my site; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to prevent unauthorised access.
Access to information
You can request access to the personal information that I hold about you. I will provide this except in the limited circumstances I am permitted not to. Any access request may be subject to a fee of £10 to meet my costs in providing details of the information I hold about you.
You may request amendments to the personal information I hold about you that needs to be updated or updated. If you request that I delete your personal information, I will take all reasonable steps to do so, unless I need to retain it for legal, auditing, or internal business purposes.
Your acceptance
By using the website, you consent to the collection and use of your information in accordance with my privacy policy. If you disagree with this policy, please do not use this site.
Your rights
Any personal information submitted via our website is treated in accordance with the Data Protection Act 1998, including compliance with GDPR 2018. To find out more about your entitlements under this legislation, visit the Information Commissioner’s website at https://ico.org.uk/
Contact
Complaints, questions, comments and access requests are welcomed and should be addressed to Jenny Tudor at jennytudorcounselling@gmail.com or by telephone 0774 030 1358.